The World
is full of
questions

Some are simple. Some are complicated. If the difficult questions you're asking yourself are: “How can I attract the best talent?” “What technology will work for me?” and “How do I make the most of my talent pipeline?” we’ve got the answers you need.

With global knowledge, local insight, and a world of experience, we deliver creative, technology-driven answers to difficult talent attraction questions every day.

illustration

How could we help you?

Solve any problem and meet any challenge with our technology, creative and service solutions. They work in perfect harmony, seamlessly integrating with your processes and systems to produce effective, measurable results.

To find out about our revolutionary recruitment marketing software solution TalentBrew, go to TalentBrew.co.uk

  • Experiencing a Shift in Your Hiring Needs?

  • Need to Define or Enhance Your Brand?

  • Wondering What’s Working and What’s Not?

  • Looking for the Latest Trends?

Our Work

The work we create for our clients is defined by creativity, innovation and the underlying ability to drive results and build talent.

Want to join our team?

Want to learn more? Push through new ideas? And work with some jolly nice people too? Good news...we're hiring!

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    IT

    Infrastructure Engineer

    London

    Job Overview

    The world of recruitment communications moves fast. And as an award-winning digital agency that’s part of an extensive global network, ours moves faster than most here at AIA Worldwide. So it’s vital that our infrastructure – including servers, storage, cloud services and applications – performs at ultimate capacity 24/7. That’s the challenge that awaits an experienced Infrastructure Engineer.

    Part of our global technology infrastructure team, you’ll take the lead on local technologies while working with US, French and German counterparts to ensure global applications are shared across our global network. As well as implementing standards for data management, Windows File & Print Servers, VMWare Server Virtualization and network routing and switching, you’ll support the Service Desk to resolve end user issues and contribute to Disaster Recovery and security initiatives. Liaising with vendors where necessary will be a key part of the role.

    Your extensive, hands-on IT experience will demonstrate knowledge of:

    • All aspects of a server infrastructure running Windows 2008/2012 servers and associated services such as Active Directory, DNS, and DFS and SAN/NAS storage devices
    • LAN and WAN networking, and IP addressing
    • VMWare, Office 365 and other Microsoft products (preferred)
    • Cisco equipment, including routing, switching and VPN tunnels (preferred)
    • Data management, protection and backup technologies such as Symantec BackupExec
    • IT documentation
    • Security and patch management principles

    You’ll also need a relevant degree or equivalent, outstanding customer service skills and a commitment to service improvement. The ability to take ownership of a task until resolution and the flexibility to respond to changing business requirements are also important.

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    Creative

    Digital Project Manager

    London

    Reports to: Digital Project Director

    WHAT WE’RE LOOKING FOR

    Project Managers – we love them. And more often than not, they love us back. How come? Well. We’re one of the UK’s Top 100 Digital Agencies for a start. Then there’s the fact that we’re a truly global business, headquartered in New York and relied on by clients the planet over – hence the “Worldwide” bit that comes after the AIA part.

    If you’re a Project Manager, this should come as music to your ears. Keep listening though, as we’re not done reeling off all the good stuff just yet – stuff like the type of work you’ll be doing. Bring us your brilliance for project delivery and we’ll put it to the test on some of the biggest, most interesting work about.

    From complex global websites to standalone microsites, we’ve all kinds of great digital projects for you to sink your teeth into. And you’ll be there at the helm – steering the ship and blowing the horn. And when you’re not at wheel? We reckon you’ll be out on our roof terrace, enjoying the panoramic views across the rooftops of London.

    SOME OF YOUR DAY-TO-DAY TASKS

    • Run point on several projects at once, managing all communications, scope, timeline and budget throughout all phases (discovery, planning, implementation, and results/closeout)
    • Define project requirements, cost estimates, and timelines, resulting in proposals/SOWs that meet clients’ needs and upon which we can successfully deliver; develop detailed project plans and collect client information as required
    • Develop and communicate project performance to all stakeholders (internal and external)
    • Maintain and update all project documentation from initiation to execution
    • Ensure actions and key deliverables are met and are kept within the defined scope
    • Effectively manage the budget, starting with the initial cost breakdown, and continuing through regular tracking, reporting, and management of any scope or schedule changes that will have financial impact
    • Leading cross-functional teams to deliver high quality deliverables on time and on budget
    • Communicate directly with the client to ensure efficient delivery with a high level of client satisfaction

    SOME OF WHAT WE’LL EXPECT FROM YOU

    • Proven track record in delivering complex digital solutions for high profile clients
    • Ability to plan, organise, prioritise and deliver multiple projects at simultaneously
    • Understanding of common web technologies, technical architecture, platforms, CMS, and services
    • An understanding of HTML, XML, API, JavaScript and CSS
    • Fantastic communication and customer relationship skills
    • Experience in a digital agency a plus

    WHAT WE’RE OFFERING

    Your salary will be in the £25k-£30k range. You’ll also enjoy a generous list of benefits, including 25 days’ annual leave, private health insurance, a pension plan and a cycle to work scheme. Not to mention Friday drinks, pizza once a month, loads of social events (like mini-golf, table tennis and film nights) and outdoor terraces with a view of London that never gets old.

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    Client services

    Account Director

    London

    Reports to: Client Partner

    Purpose of Position

    This role will work closely with your assigned clients to identify their needs and/or challenges and recommend targeted solutions that incorporate appropriate aia digital products and services. This person would be a hands-on, strategic leader responsible for partnering with senior level clients. The ability to grow revenue on assigned client base is key.

    Duties & Responsibilities

    • Diversifying and growing assigned accounts to ensure client retention
    • Act as the primary point of contact for assigned clients; escalate, track and solve client issues
    • Develop and maintain strong active relationships with key client stakeholders
    • Develop proposals and campaign strategies that tie tightly with each client’s resourcing plans
    • Drive established goals across relevant KPIs and balance business yield focused with client desired metrics.
    • Identify opportunities for performance improvement and upsell.
    • Actively encourage development of team members through individual’s direct coach/Manager
    • Working alongside the Client Partner and Sales Director assessing the suitability of potential new business for inclusion in team portfolio and proactively suggesting potential target clients.

    Skills & Requirements:

    • Proven experience within client service environment - advertising/marketing or communications background
    • Can display up to date working knowledge of digital solutions in terms of both trends (attraction, techniques and infrastructure) and tools
    • Thorough knowledge of the recruitment marketplace and media
    • Ability to work with designated and virtual teams
    • Thorough knowledge of human resources practices
    • Proven working knowledge of brand conceptualisation and development
    • The ability to build strong relationships
    • The ability to lead a team and influence others
    • Knowledge of working on Global/European clients is desirable
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    IT

    Product Support Specialist

    London

    What we’re looking for

    We’re looking for a Product Support Specialist. Someone who can be the first point of contact for our customers when something isn’t working. You’ll then either fix the issue yourself, or pass it on to someone who can.

    Although you’ll need a bit of technical know-how, this is hardly an IT Helpdesk role. It’s more a digital role with a project management twist. And because you’ll be in constant contact with our clients about their software needs and maintenance requests, it’ll feel a little like client services too.

    Some of your day-to-day tasks

    • Provide technical and functional software support for our online products
    • Work with Digital Project Managers, Product Management and our Engineering teams to identify, report and resolve product issues and requests
    • Consult with clients about the best solutions for their needs
    • Train clients on how to use our products and conduct learning forums when needed
    • Help with system enhancements and quality assurance testing

    Some of what we’ll expect from you

    • Customer or technical support experience
    • Excellent problem solving skills
    • An attention to detail
    • Ability to plan, organise and prioritise projects
    • An understanding of HTML, XML, API, JavaScript and CSS
    • Top-notch communication and customer relationship skills
    • A warm and friendly phone manner

    What we’re offering

    Your salary will be in the £25k-£30k range. You’ll also enjoy a generous list of benefits, including 25 days’ annual leave, private health insurance, a pension plan and a cycle to work scheme. Not to mention Friday drinks, pizza once a month, loads of social events (like mini-golf, table tennis and film nights) and outdoor terraces with a view of London that never gets old.

Say Hello...

  • AIA Worldwide Ltd
  • 200 Aldersgate Street,
  • London
  • EC1A 4HD